Social customer Service

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It’s seems like theses days you are more likely to see a commercial saying “like us on Facebook”than not. Brand involvement has always been the name of the game but today’s technologies allow us to be more involved than ever. … Continue reading

Make It Social: VEVO Sees 600% Increase In Facebook Traffic After Redesign

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In March, VEVO launched a bold new redesign that provided TV-like viewing, with instantaneous and continuous playback. But the biggest addition to the platform, other than a beautiful new full-screen player, was a new social sharing feature that takes advantage … Continue reading

Thinking: A World Without Facebook [infographic]

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Facebook needs no introductions. Facebook is, to say it in the words of Hollywood, “The Social Network”…it’s something that Really, like it or not, changed the world. The generation after mine (I’m about to enter my 30s) is called Digitally … Continue reading